firewalls and new social media

Saturday just happens to be my day for catching up on my blog reading, so forgive me if I add another item of interest today:

http://richarddennison.wordpress.com/new-bt-social-media-case-study-120908/bt-web-20-adoption-case-study/

interesting parallels between BT and NHS, I thought.....

(and I got this from the DMU Pathfinder blog)