one of the techniques for "virtual leadership" we discuss in the module is the coaching conversation. Most managers usually complain they have no time for such luxuries ..... and you can't possibly manage people effectively over the phone.......but I thought this short piece had some good practical suggestions for catching up with members of the team.
http://blogs.harvardbusiness.org/cs/2009/02/the_31_coach.html
we don't always need long meetings or formal appraisals to let people know they are appreciated and check whether they need support.
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